Frequently Asked Questions (FAQs)
1. What type of jewellery does Krishiv Jewels offer?
Krishiv Jewels specializes in high-quality artificial jewellery, including necklaces, earrings, bangles, rings, bridal sets, and fashion jewellery suitable for daily wear, parties, and special occasions.
2. Is your jewellery made of real gold or silver?
No, our jewellery is artificial / imitation jewellery. However, we use premium materials and fine finishing to give a luxurious, real-jewellery look.
3. Will the jewellery cause skin allergies?
Our jewellery is designed to be skin-friendly and comfortable. However, if you have extremely sensitive skin, we recommend avoiding direct contact with water, sweat, or perfumes for longer durability.
4. How long does artificial jewellery last?
With proper care, Krishiv Jewels jewellery can last a long time while maintaining its shine and elegance. Storage and handling play a key role in longevity.
5. Does the jewellery fade or lose color?
Our jewellery is crafted with high-quality polish, but like all artificial jewellery, slight fading may occur over time depending on usage, exposure to moisture, and storage conditions.
6. How should I take care of my jewellery?
To keep your jewellery looking new:
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Avoid water, perfume, and chemicals
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Store in a dry, airtight box
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Clean gently with a soft, dry cloth after use
7. Do you offer bridal or customized jewellery?
Yes, we offer bridal and occasion-based jewellery collections. For customization or bulk orders, you can contact us directly for availability.
8. Do you accept returns or exchanges?
Return and exchange policies depend on the product category and condition. Please contact our support team for detailed information before placing your order.
9. Do you provide PAN-India shipping?
Yes, we offer shipping across India. Delivery time may vary depending on your location.
10. How can I place an order?
You can place an order through our website, social media pages, or by contacting us directly via WhatsApp or phone.
11. Is cash on delivery (COD) available?
COD availability depends on the order value and location. Please check with our team while placing your order.
12. How can I contact Krishiv Jewels?
You can reach us via WhatsApp, phone, or email. Our team will be happy to assist you with any queries.